Frequently Asked Questions
QUESTION: Can the whole family attend sessions, even the kids? Yes! The everyone in the family is welcome to attend all or just some of the training sessions.
QUESTION: What do I need to do to prepare for my training sessions? All you have to do to set yourself and your dog up for a great training sessions is have some yummy treats and a somewhat hungry dog who isn't too tired. Don't worry if you aren't sure if you're ready, we'll make the session work even if your dog isn't feeling treat motivated.
QUESTION: Do you use all positive training methods? Yes! We are committed to using only ethical, humane, science-backed training methods and are certified Fear Free as well. Training with us, your dog will have a fun learning experience that uses rewards rather than punishment.
QUESTION: Where does training take place? Do you have a facility? All training sessions take place at your home where your dog is most comfortable. For walking sessions, we walk in your neighborhood or a nearby park. Depending on your training package, your trainer will either be working with you online or will travel to your location.
QUESTION: Is it ok if we’ve worked with other trainers before? Of course. Many of our clients have worked with other trainers previously. Whether you've worked with another trainer on different behaviors or worked with one who wasn't able to help you reach your goals, we can help!
QUESTION: Do you help with problem behaviors like lunging & barking on leash and jumping on people? Yes! We actually specialize in resolving problem dog behaviors (trainers call this "behavior modification") especially those caused by fear/anxiety such as barking, lunging, etc. We'd love to help you and your dog!
QUESTION: Do you work with any dog breed? Yes! We work with dogs regardless of breed/breed mix, age, size and/or temperament. Your dog is welcome here.
QUESTION: Do you only work with rescue dogs? I got my dog from a breeder and want to work with you. Nope! We'll work with your dog regardless of where you got them (breeder, rescue, friend, side of the road). We talk a lot about rescue dogs because we want to help them get loving permanent homes but we do not discriminate against dogs obtained through a breeder.
QUESTION: What are training sessions like? Depending on what we are working on, each session will be slightly different. In general, sessions include a check-in session at the beginning to see how your week went, demonstration and practice of the new or ongoing behavior we're focusing on that week and a wrap up time at the end for questions and fieldwork. All programs include unlimited between session support as well so you feel fully supported throughout your program.
QUESTION: What’s included in your training programs? That depends on the program you select and your training goals. In general though, each program includes live training sessions, unlimited between session support, resources to support learning, customized training plans, personalized gear/treat/etc. recommendations & lifetime post-program support.
QUESTION: How do I know which program is right for me? If you aren't sure what program you need, simple contact us and we'll help you decide. You can email us or schedule a free training consultation through the links on every page of this website.
QUESTION: If we use a prong or e-collar on our dog, will you still work with us? Yes, if you agree to suspend use of these devices while we work together and understand that we will work with you toward the goal of ceasing their use entirely. We are happy to discuss with you why we are against the use of these tools and how you can solve the issue (pulling, recall, etc.) even better without them. Please schedule a free consultation with us through the links on every page of this website so you can begin to move away from using such equipment.
QUESTION: Training seems expensive, do you offer a money back guarantee if I'm not satisfied? Nope! Dog training is an investment in a lifetime of good behavior and wellness for your dog. If you break down our fees over the lifetime of your dog, you're really getting a bargain. We don't offer a money back guarantee because much of your success in the program is on you. Think of it like this: if you hire a personal trainer, they will share their expertise and create a workout plan for you, support you and offer feedback, etc., but it's you that has to actually follow the workout plan each week in order to get the results you want. Dog training is similar in that we create the plan, provide demonstrations, resources, feedback, troubleshooting, etc., based on your goals, but you are the one putting in the practice with your dog every day. We'll be there every step of the way helping, but you and your dog are the stars of the show.
Don't see your question here? Contact us through the blue button in the lower right corner or the orange button in the upper right. We're happy to answer all your questions!